Privacy Policy

Privacy Policy

We are staunchly committed to protecting and meticulously safeguarding your privacy and personal data through advanced protection protocols and comprehensive security measures across our entire platform.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.

We may process usage data (“usage data”), which comprehensively includes access logs, IP addresses, browser type and version, device information, page views, referral sources, length of visit, and navigation paths. This information is collected through automated logging systems, cookies, and analytics tools and may include timing of page interactions, feature usage patterns, and game completion statistics. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including improving website performance, enhancing user experience, analyzing game patterns, and detecting security issues, which enables us to optimize game difficulty, provide better user support, and maintain platform security. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes email address, username, password hash, account preferences, authentication tokens, and account creation date. This information is collected through registration forms, account settings updates, and security protocols and may include notification preferences, display name customization, and achievement tracking. The source of this data is direct user input during account creation and management. We process this information for user authentication, account security, communication purposes, and game progress tracking, which enables us to provide personalized experiences, secure access, and maintain game continuity. The legal basis for this processing is the performance of a contract between you and us and our legitimate interests in proper platform administration.

We may process profile data (“profile data”), which comprehensively includes display name, avatar, biographical information, game statistics, and achievement history. This information is collected through profile customization forms, gameplay tracking, and user preferences settings and may include solving strategies, completion times, and difficulty preferences. The source of this data is user input and automated gameplay tracking systems. We process this information for community features, gameplay analysis, achievement systems, and user experience personalization, which enables us to foster community engagement, provide meaningful statistics, and enhance gaming experience. The legal basis for this processing is our legitimate interests in managing our platform and providing enhanced gaming features.

Your Rights:

Right to Access: You have the right to obtain confirmation about whether we process your personal data and request copies of this data. This includes the ability to receive detailed information about the data we hold, verify the lawfulness of processing, and understand how your data is being used. To exercise this right, you can submit a formal request through our contact email with “Data Access Request” in the subject line. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to confirm your identity.

Right to Rectification: You have the right to have inaccurate personal data corrected and incomplete data completed. This includes the ability to update account information, correct profile details, and modify usage preferences. To exercise this right, you can either use our account settings interface or contact our support team directly. We will process your request within 15 days and may require email verification, account password, and specific details about the information to be corrected.

Right to Erasure: You have the right to request the deletion of your personal data when it’s no longer necessary for the purposes for which it was collected. This includes the ability to delete your account, remove profile information, and erase gameplay history. To exercise this right, you can use our account deletion tool or submit a formal request via email. We will process your request within 30 days and may require account password verification, email confirmation, and specific deletion request details.

Right to Restrict Processing: You have the right to limit how we use your personal data when you have legitimate grounds for doing so. This includes the ability to pause data collection, limit profile visibility, and restrict gameplay tracking. To exercise this right, you must submit a detailed request explaining the grounds for restriction. We will respond within 15 days and may require account verification, written explanation of restrictions requested, and confirmation of identity.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller. This includes the ability to export account data, download gameplay history, and transfer profile information. To exercise this right, you can use our data export tool or submit a formal request. We will process your request within 30 days and may require two-factor authentication, account ownership verification, and specific format preferences.Data Processing and Security Measures

At pimantle.net, we carefully manage various types of personal data to provide our gaming and puzzle services effectively and securely.

We process Service Data which includes user profiles, gameplay statistics, and achievement records. This processing involves automated data collection and analysis, enabling us to personalize gaming experiences and track progress. For example, in the context of Gaming, this includes puzzle completion rates, solving strategies, and gameplay patterns. The legal basis for this processing is legitimate interest and contract performance, specifically to provide and improve our gaming services.

We process Technical Data which includes device information, IP addresses, and browser details. This processing involves automated logging and system analysis, enabling us to optimize platform performance and ensure compatibility. For example, in the context of Gaming, this includes game loading times and platform responsiveness. The legal basis for this processing is legitimate interest, specifically to maintain and improve service quality.

We process Communication Data which includes user messages, feedback, and support requests. This processing involves message storage and analysis, enabling us to provide effective customer support and service improvements. For example, in the context of Gaming, this includes puzzle difficulty feedback and feature requests. The legal basis for this processing is consent and legitimate interest, specifically to maintain user communication and improve services.

We process Transaction Data which includes purchase records and payment information. This processing involves secure payment processing and record keeping, enabling us to manage subscriptions and purchases. For example, in the context of Gaming, this includes premium feature access and subscription management. The legal basis for this processing is contract performance and legal obligation, specifically to fulfill purchase agreements and maintain financial records.

We process Preference Data which includes game settings, difficulty levels, and customization choices. This processing involves preference storage and analysis, enabling us to provide personalized gaming experiences. For example, in the context of Gaming, this includes puzzle difficulty preferences and interface customizations. The legal basis for this processing is legitimate interest and consent, specifically to enhance user experience.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and certified compliance frameworks. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by ISO 27001 standards, GDPR requirements, and regional data protection laws, ensuring compliance with international regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: Retained for the duration of account activity plus 24 months to facilitate account reactivation and service continuity
Usage Data: Stored for 12 months to analyze usage patterns and improve services
Transaction Records: Kept for 7 years to comply with financial regulations and tax requirements
Communication History: Maintained for 36 months to provide context for ongoing support and service improvement
Technical Logs: Retained for 6 months to monitor system performance and security

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for Pimantle.net

Essential cookies serve fundamental functions for our gaming platform’s core operations. These cookies process authentication data, session identifiers, and security tokens to enable seamless gameplay and user interaction. For example, in our gaming context, these cookies maintain your progress during word-puzzle solving sessions, ensure secure login states, and preserve game settings between rounds.

Functional cookies enhance your gaming experience by remembering your personal preferences. These cookies handle interface customization data and preference settings to optimize your gameplay environment. In practical terms, they store your preferred language settings, customize your gaming interface, and maintain your chosen difficulty levels across sessions.

Analytics cookies help us improve our gaming services by understanding user behavior. These cookies collect anonymized information about how players interact with puzzles, their solution patterns, and feature engagement rates. This data helps us refine puzzle difficulty, optimize game mechanics, and enhance overall user experience while maintaining privacy standards.

Performance cookies monitor and optimize our technical infrastructure. They track loading times, server response rates, and system performance metrics to ensure smooth gameplay. These cookies specifically help us identify and resolve technical bottlenecks, optimize puzzle loading times, and maintain stable gaming sessions.

Cookie Management

You maintain full control over your cookie preferences through your browser settings and our dedicated cookie consent tool. We provide clear options to manage your privacy preferences and customize your cookie experience according to your comfort level.

GDPR Compliance

For our European Union users, we implement strict data protection measures including explicit consent mechanisms before cookie deployment, minimal data collection practices, and transparent processing procedures. We strictly limit data storage duration and provide clear information about how your data is used.

CCPA Compliance

California residents enjoy comprehensive rights regarding their personal information. This includes detailed access to collected data, the ability to request data deletion, and the option to opt out of data sharing. We ensure equal service quality regardless of privacy choices.

COPPA Compliance

For users under 13, we maintain stringent protection measures including mandatory age verification and parental consent requirements. We strictly limit data collection from young users and provide parents with complete access and control over their child’s information.

Updates and Changes

We regularly review and update our cookie policies to maintain compliance with evolving privacy standards. Users receive notifications about significant changes, and we maintain detailed documentation of policy updates while ensuring continuous compliance with privacy regulations.

Contact Information

For any privacy-related inquiries:
Primary Contact: [email protected]
We respond within 48 hours
Identity verification is required for data-related requests
Our team provides comprehensive support for privacy concerns, data requests, and rights exercise

This policy was created specifically for pimantle.net and covers all associated services within the Gaming industry.